Leadership Development Workshops

Workshops, seminars, and keynotes are designed to be experiential, highly interactive, and value added, reflecting client expectations and outcomes. Training sessions can be arranged as half-day, full-day, or multiple-day. Course objectives can be tailored according to client learning requirements.

For additional information (including learning objectives, detailed topic outlines, pricing, and references), please contact Mario Torres, Creative Solution. Ph. 323-222-4065 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

She was excellent. Her enthusiasm for the subject was contagious"

Lesley Tracey,
Engineering & Physical Sciences Research Council,
Swindon, U.K

BASIC SUPERVISION
Often, supervisors and managers are promoted for excelling at what they do, but are rarely given the necessary training to help their entire team excel at what they do. This course will give you the skills to galvanize your effectiveness as a leader. Learn how to build trust and cooperation, empower your staff, increase productivity, and satisfy your own manager's objectives.

CHANGE MANAGEMENT
Understand the fundamentals of managing change by identifying the levels, importance, and benefit of change. This is a highly interactive workshop that will allow students to explore the complexities of Change Management.

COACHING SKILL FUNDAMENTALS
As a successful, upwardly mobile, professional in your organization, you are expected to help people meet or exceed expectations and to help ensure productivity and efficiency for the organization. Coaching is a learned skill that is effective in improving performance and contributing to the goals of the organization. In this course, you will explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods for ensuring the coaching process is successful.

EEO FOR SUPERVISORS AND MANAGERS
Enhance your role as a supervisor of employees and learn about your Equal Employment Opportunity (EEO) responsibilities. Learn the basic obligations and opportunities of supervisors and managers in maintaining a diverse workforce. You also learn the employer's obligations to the complainant and the accused during the processing of an EEO complaint; your rights and obligations in the EEO complaint process; and your role in affirmative employment planning.

FUNDAMENTALS OF PROJECT MANAGEMENT
Learn to organize your project, track costs and time expenditures, manage quality and risk, evaluate human resources requirements, and overcome potential obstacles. Whether managing an office move, implementing a new accounting system, or launching a special program initiative, this course will give you the crucial skills for success. Learn the basic steps to managing projects through the use of case studies and team simulations. Master the use of project organization, work breakdown structures, scheduling, PERT analysis, and cost estimating. Gain an understanding of how work groups communicate and how to effectively handle project breakdowns.

HARASSMENT/DISCRIMINATION PREVENTION
All employees must be aware of the seriousness and consequences of sexual harassment and discrimination in the workplace. Separate workshops are available for employees and for managers/supervisors.

HOW TO BECOME AN OUTSTANDING FRONT-LINE MANAGER!
Cross the threshold into a key management position! This one-day developmental workshop is designed for employees with little or no supervisory experience. The curriculum is tailored to each participant's own development needs, focusing on those competencies needed to become a successful manager or leader. Invited participants will review their leadership style and learn practical techniques for motivating and managing their associates. Unlock your ability to lead and manage with this energizing management-development workshop.

LEADERSHIP ESSENTIALS
Our fast paced, technology driven work environment presents significant leadership challenges for managers and supervisors. Meet these challenges of leadership by learning how to unlock the potential of your team, unit, department, or division. You will learn about your own interaction style, identify your areas of strength and opportunities for growth, and be able to analyze a group situation to maximize productivity.

LEADERSHIP SKILLS FOR ADMINISTRATIVE ASSISTANTS
Administrative professionals are crucial yet sometimes overlooked contributors to the success of an organization. This empowering course develops key leadership skills and attitudes that inspire growth and unleash potential. Expressly created for new and experienced professionals, admins will never again consider themselves “just assistants”.

LEADERSHIP SKILLS FOR NON-SUPERVISORS
Learn the essential skills to gain the respect and support of others. Learn to handle different personality types, delegate effectively, overcome conflict without making enemies and build stronger, more successful teams.

MOVING FROM STAFF TO SUPERVISOR
This course is designed to address the needs of individuals new to managing others as supervisors or in similar capacities. Participants will receive a foundational understanding of leadership, an increased awareness of their own leadership capacities, and opportunities to experience personal leadership. This exploration enhances their self-awareness and self-confidence, thereby enabling them to take advantage of leadership moments when an individual chooses to think and to act like a leader regardless of formal title, position, or delegated authority.

PROJECT MANAGEMENT: MOVING BEYOND THE BASICS
This multi-day workshop is designed to help project managers build practical skills beyond the basics of project management fundamentals. This course will help project managers use good practices in initiating, planning, executing, controlling, and closing projects. The focus is on teaching experienced project managers to adapt the proven processes and procedures of project management into stepping stones that enable them to survive and thrive on projects. Project management “tips and tricks” focused on but seldom used and effective techniques and approaches will also be addressed in this three-day session.

SEXUAL HARASSMENT PREVENTION (FOR MANAGERS AND SUPERVISORS)
Satisfy the new legal mandate requiring all employers with 50 or more employees to provide at least two hours of sexual harassment prevention training to all supervisory employees. This two-to-four hour highly interactive and dynamic workshop covers the essentials and related issues necessary to help prevent sexual harassment in your workplace. This workshop is recommended for supervisory and non-supervisory personnel. This workshop satisfies the requirements of California Assembly Bill 1825.

THE ART OF NEGOTIATING (AKA NEGOTIATING TECHNIQUES)
Learn to create win-win situations and improve work relationships with colleagues, employees, customers and others. In this fast-paced, customized, enjoyable, and highly-interactive workshop, you will develop proven real-world negotiating techniques to help you achieve your goals.